How It Works

Ordering Process

Flexi-Box Option

Due to the hectic pace of today's lifestyle, Access Organics has designed an automatic regular delivery system. As a bonus for requesting a Flexi-box on a regular basis, the cost of delivery is included (Cairns area) and the delivery price outside of the Cairns area is only $9 instead of $15 (Innisfail - $4 instead of $9). There is only one rule you must receive the box weekly!

Payment Methods

Our preferred payment method is by credit card. Credit card payments offer customers complete security. You may provide us with your details over the phone if you are concerned about web security. We keep your details secure and only access them for payments. Just like going to a shop and having your card swiped.

How to Order

The first time that you place an order you simply need to go to the ordering page and select all that you want into your cart and send it off to us. You will receive a confirmation email, that we have received your order.

Delivery Area and Charges

We deliver directly to your door in the Cairns region from Gordonvale to Palm Cove ($6.00 per box), up to Port Douglas & Mossman, across the Tablelands & Kuranda (all $15.00 per box) and as far south as Innisfail ($9.00 per box). We will also deliver to almost anywhere else in FNQ (including Cape York and islands) to your nearest wharf or airport ($6.00 per box plus freight charge)!

In our direct deliver area, if you are not going to be home on the delivery day, you will need to let us know where you would like your box left.

In our direct delivery area, most of our deliveries are made in polystyrene boxes. These boxes are important for keeping produce cool and remain the property of Access Organics at all times and must be returned to us. The way to do this is by putting your empty box out each week for us (or the courier) to collect when we deliver your new order. (If not re-ordering you will need to drop the box in to the Fastway Couriers depot at Unit 7, 186-192 McCoombe St Bungalow Cairns.) Any boxes not returned or returned damaged or unreasonably dirty will incur a $10 charge.